Mr. Gagnon was appointed President of Intact's Canadian operations in January 2018. In this role, Mr. Gagnon is responsible for all Canadian based business entities (Intact Insurance, belairdirect, Anthony Insurance and BrokerLink), in addition to overseeing Personal Lines, Commercial Lines and Marketing functions.

From 2013 to 2017, Mr. Gagnon was President, Service & Distribution, where he oversaw the development and expansion of belairdirect, BrokerLink, international initiatives and ventures as well as Intact’s Claims operations. Prior to that, Mr. Gagnon served as President and Chief Operating Officer from to 2011 to 2013 and President of Intact Insurance from 2008 to 2011. He joined Intact Insurance as Senior Vice-President Quebec division in January 2007.Mr Gagnon started his career in the banking industry before becoming an insurance broker in 1992. Prior of joining Intact (ING), he headed a successful brokerage with offices in Quebec and Ontario and was active within the provincial and national brokers associations. Mr Gagnon is past President of the Regroupement des Cabinets de Courtage du Quebec (RCCAQ) and Director of the Insurance Brokers Association of Canada (IBAC).

Mr Gagnon earned a BA in Economic Science from the Universite de Montreal and a MBA from the University of Ottawa.

A corporate director and international consultant, Louise Roy is currently Chair of the Board and a Visiting Fellow at CIRANO.

Louise Roy has held́ senior management positions in the urban transportation, air transportation and communications industries. She waś CEO of the Société de transport de Montréal (1985-1992), Executive Vice President for the Americas of Air France at its Paris headquarters (1994-1997), CEO of Telemedia Communications Inc. (1997-2000) and Executive Vice President of the International Air Transport Association (IATA) (2000-2003).

Since September 2003, Ms. Roy has been a Visiting Fellow at CIRANO and, since 2012, she has chaired the Board of Directors of this Center for Applied Research in Public Policy. She was Chancellor and Chair of the Board of the University of Montreal from 2008 to 2018 and was named Chancellor Emeritus.

During her career, she has also served as a director of Power Financial Corporation and Intact Financial Corporation, the Institute of Corporate Directors (ICD), Montreal International, Provigo Inc, Laurentian Bank of Canada, Videotron Ltd. and Domtar Corporation. She has chaired the Board of the Conseil des arts de Montréal, a cultural granting organization. Ms. Roy is currently a director of the Opéra de Montréal, the Montreal International Music Competition Foundation (MIMC) and the Montreal Airport.